Seamless, Engaging Member Experiences
Give members a faster, more intuitive way to engage with your organization.
- Access a modern self-service portal for profile updates, purchases, and activity
- Join, renew, and manage memberships with fewer steps
- Register for events, purchase products, and access resources in one place
- Consistent experience across community, commerce, and membership
Drive Value with Personalized Interactions
Deliver more relevant experiences using real-time member data.
- Configure pages and experiences using flexible, component-based layouts
- Personalize content, offers, and communications by member type or behavior
- Enable collaboration through integrated community tools
- Support global members with localized experiences
Unified Data and Analytics
Make decisions with complete, real-time visibility into your members and revenue.
- Track membership, engagement, and transactions in one system
- Monitor performance with configurable dashboards and KPIs
- Analyze member activity across the full lifecycle
- Provide role-based access to reporting and insights
Native Payments Platform
Manage payments directly within Fonteva using a fully integrated solution built for associations.
- Accept credit cards, ACH, Apple & Google Pay, and Buy Now, Pay Later with Klarna
- Apply configurable surcharges to offset processing costs with transparency and control
- Support global payments with multicurrency and multilingual capabilities
- Improve reconciliation with automated matching, exception handling, and payment tracking
- Gain visibility with integrated reporting and transaction-level insights
- Built specifically for Fonteva, with full visibility and control across every transaction
Completely Scalable Platform
Scale your organization without changing systems.
- Built on Salesforce with a modern, maintainable architecture
- Adapt workflows and processes without heavy customization
- Extend functionality through integrations and the Salesforce ecosystem
- Support growth in members, revenue, and operational complexity
Fonteva is designed to support membership, engagement, and revenue in one platform.
Why Choose Our Salesforce Membership Management Software
Software as a Service (SaaS) Model
With our subscription payment model, your association pays a single, predictable fee per user, per year—even as your association grows.
Embedded Salesforce Platform License
This license gives your association access to our powerful membership management software suite.
Upgrades Included
Fonteva and Salesforce each release multiple, feature-rich software upgrades throughout the year.
Flexible Data Model Options
Work with our knowledgeable team of experts to choose and implement the data model that aligns with your association’s needs, goals, and structure.
Read what customers have to say about our membership management solution
Our Powerful Membership Management Software Features
Member CRM
Engagement Scoring & Badging
Customizable Member Join & Renew Workflows
Member Directories & Online Community
Event & Conference Management
Form & Questionnaire Builder
Fonteva Payments
Reports & Dashboards
Salesforce Membership Management Software FAQs
What is membership management software?
Membership management software is designed to help associations securely store member data, automate daily tasks, communicate with members, and drive community engagement. Rather than using a disjointed toolkit of spreadsheets, email marketing tools, and payment processors, membership management software consolidates everything on one platform.
Fonteva’s membership management solution is built on the Salesforce CRM, meaning you can use any Salesforce products or capabilities seamlessly with your AMS.
Do I need to integrate a separate CRM if I use Fonteva?
No. Fonteva is a Salesforce-native platform built on top of the Salesforce CRM. This means that everything you need to manage your members and association operations, including your member portal, event registration, and payment processing tool, lives on a single platform. This eliminates the need for manual data transfers and syncing, middleware, or complex third-party integrations.
How do AI capabilities improve membership management?
AI tools can help you predict renewal risks before they happen, automate routine communications, share personalized suggestions, and even provide round-the-clock support through AI-powered chatbots. Because Fonteva is Salesforce-native, you’ll easily be able to use Salesforce’s AI products.
For example, leverage Einstein to gain predictive insights from your membership data or generate content. Or, use Agentforce to activate AI agents trained on your data to answer routine questions and requests just like a member of your team would. This way, you can provide personalized, 24/7 service while reducing strain on staff.
Is a CRM-based AMS more expensive to maintain?
No. The initial investment is similar to the cost of a traditional system, but a CRM-based AMS can actually lower the total cost of ownership (TCO) in the long run. Fonteva relies on Salesforce’s massive ecosystem and consistent updates. This means you’ll spend less money on external tools and expensive integrations, since almost everything you need can be found on the Salesforce platform or the AppExchange.
Additionally, Fonteva is designed to scale alongside your association as it grows. This way, you won’t outgrow the solution and need to undergo a costly implementation after just a few years of use.